Changing video source while ad is playing causes player to freeze

Topics: Windows 8 Xaml
Dec 5, 2012 at 2:25 PM

If an ad starts playing in a video and the video source is changed, the player seems to freeze on the ad. I see this effect when using pre-mid-post roll adds, as well as calling PlayAd directly.

Any ideas of what might be the problem?

 

Thanks

Coordinator
Dec 6, 2012 at 8:32 PM

You should be able to call AdHandlerPlugin.CancelActiveAds(), however we discovered a bug where this method only cancels nonlinear ads. This bug was fixed after the last release but will be available in the next update. Please DM me if this is holding up your release and I'll be happy to work with you to help find a solution in the interim.

Regards, Tim

Dec 19, 2012 at 8:59 AM

without Ad, we have some freeze with smooth content at starting. AutoPlay property is true. After less than 1 minute, the video really start to play....we just have to wait! ;-)

have you ever see this kind of troubles?

thanks,

Nicolas